Blaire Earring

Returns:
To start a return, please visit our return portal here.

To be eligible for a return:

• Items must be unused and in the same condition as when you received them.
• A receipt or proof of purchase is required.

You can return items within 15 days of delivery for store credit only.

For questions or assistance, email us at support@finnleysonline.com with your order number and details about the product you'd like to return.

Partial refunds may be granted in specific situations, including:

• Items not in their original condition
• Items that are damaged or missing parts for reasons not caused by our error
• Items returned more than 15 days after delivery

Please note:

• Sale items are FINAL SALE and cannot be exchanged or refunded.
• Only regular-priced items are eligible for exchanges.
• If an item was purchased as a gift and shipped directly to you, you will receive a gift credit equal to the value of the return. Once we receive the returned item, we will send you a gift certificate by mail.
• To return your product by mail, send your product to: 601 8th Ave S, Nashville, TN 37203.
  • You will be responsible for paying for your shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
    
• Standard shipping does not apply to international shipping. Please call our store for the most up-to-date international shipping rates.

Exchanges:

• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, send us an email at support@finnleysonline.com and send your item to: 601 8th Ave S, Nashville, TN 37203.