Return Policy

You may return most new, unopened items within 15 days of delivery for a store credit. Please note that Accessories, Masks, Jewelry, Shoes and Sale Items are FINAL SALE. 

Our holiday return policy begins November 1, 2022 and extends until January 15, 2023. Please have a receipt or gift receipt for all returns. Returned items may be exchanged for a different item, or for store credit. Store credit doesn't expire. Pease note that Accessories, Masks, Jewelry, Shoes and Sale items are FINAL SALE.

If you need to return an item, please contact us at support@finnleysonline.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.